Delivery and Shipping policy
At Mbellish, we understand that receiving your cake items promptly and in excellent condition is essential. Our Shipping and Delivery Policy is designed to provide you with a clear understanding of how we handle the shipment and delivery of our products. By placing an order with us, you agree to adhere to the terms outlined below.
Shipping Locations
We currently ship our cake items to locations within the India. Please refer to our website for the most up-to-date information on shipping availability to specific areas.
Shipping Methods and Costs
Shipping Methods: Mbellish utilizes trusted shipping carriers to deliver your orders. Our standard shipping methods include ground shipping, express shipping, and expedited shipping. The available shipping options may vary depending on your location and the items in your order.
Shipping Costs: Shipping fees are calculated based on the weight of your order, your delivery location, and the chosen shipping method. You can view the shipping costs for your order during the checkout process before finalizing your purchase.
Order Processing and Delivery Times
Order Processing: After you place an order, it typically takes 1-2 business days for us to process and prepare your items for shipment. During peak seasons or special promotions, processing times may be slightly longer.
Delivery Times: Delivery times vary depending on your location and the selected shipping method. Mbellish will provide you with an estimated delivery date during the checkout process based on the shipping method you choose. Please note that estimated delivery times are not guaranteed and may be subject to unforeseen delays beyond our control.
Shipment Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment through our carrier’s website. Tracking information will be available within 24-48 hours after your order is shipped.
Delivery Requirements
Recipient’s Presence: To ensure the safe delivery of your items, it is recommended that someone be available at the delivery address to receive the package. If no one is available, the carrier may leave a delivery notice with instructions for rescheduling or picking up the package.
Incomplete or Incorrect Addresses: Mbellish is not responsible for delays or non-delivery due to incomplete or incorrect shipping addresses provided by the customer. Please ensure that your shipping address is accurate and complete when placing an order.
Shipping Delays and Exceptions
Mbellish is committed to delivering your orders on time. However, there may be instances of shipping delays due to factors beyond our control, such as adverse weather conditions, natural disasters, or issues with the shipping carrier. In such cases, we will make every effort to keep you informed and work with the carrier to resolve the issue promptly.
Contact Us
If you have any questions or concerns regarding our Shipping and Delivery Policy, please contact our customer service team at:
4, Mansarovar society, S.V. Road, Santacruz (W), Mumbai – 54
Email: info@smbellish.com
Phone: (+91) 98338 51194
We appreciate your trust in Mbellish for your cake item needs. Our goal is to provide you with the best possible shopping experience, and we are here to assist you with any shipping or delivery inquiries you may have.
Thank you for choosing Mbellish. We value your satisfaction and will do our best to ensure a smooth and hassle-free return process if the need arises.
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